my six years old AC system broke down on June 17, 2015. Requested service same day .
AHS assigned ac contractor 5 days later contractor showed up replaced a fuse . Two days later ac broke down again. Called AHS and contractor. Contractor sent the worst technician who broke the drain tube and determined that heat pump motor is broken needs new motor.
Today is July 5th and AC is still down and the new part is not received yet.
Contractor called me on Friday July 2nd, 2015 to tell me that the new part was lost in the wear house. Bad service
This reviewer shared experience about bad quality and wants this business to have the product delivered as the author lost $500. The author is overall dissatisfied with American Home Shield. The most disappointing about ahs systems plan from American Home Shield was bad customer care, zero integrity and poor customer service Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about American Home Shield.
Check out the best and the worst companies in Household Services category for more informed decision or compare American Home Shield to other companies on our site.