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I signed up almost two months ago and have contacted this company numerous times to put in a service request. Whenever I call I have to give all of my information over and over.

I have been told each time that I don't have an account on file but then something magically happens and they see my information. I have given them my cc information each time, but there is a "glitch in the system" and it has not saved. "Customer service" apparently cannot do their only job and fix their issue with my account after several phone calls and broken promises to call me back when it has been resolved.

Now my AC is out and they are of no help to me. This company is a SCAM

Product or Service Mentioned: American Home Shield Customer Care.

Reason of review: Order processing issue.

Preferred solution: Let the company propose a solution.

American Home Shield Cons: Whole experience has been beyond frustrating.

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