Here we are going in to month 7 of having a late service fee due from early January. It still hasn't been taken care of like I have been told on numerous occasions by many different associates and supervisors.
Why is it so difficult to fix someone's account? I don't think I will renew my contract in October since this company doesn't seem to care about their customers. I have never had such an issue with a company and this is absolutely ridiculous. I will never refer anyone to this company, as a matter of fact I will tell them to definitely go somewhere else and not even bother looking into this company.
I sure hope this company gets its act in gear and do the right thing. How would you feel if this was done to you?
Product or Service Mentioned: American Home Shield Warranty.
Reason of review: Problems with payment.
Monetary Loss: $75.
Preferred solution: correct my account.
I didn't like: Refuses to correct their mistakes.