I filed to have my dryer fixed on December 16, 2018. It is now February 4, 2019 and it is STILL not fixed.
I have called both the repairman they contracted and AHS numerous times. Both give me the runaround. When you try to call their corporate headquarters, they loop back out to the inadequate customer service that have such a thick accent that you can't understand half of what they say.
Not only is the service expensive it is pitiful. I will be canceling my service and making sure all my friends and relatives know what horrible service they provide.
Product or Service Mentioned: American Home Shield Homeowners Policy Claim.
Reason of review: Poor customer service.
Monetary Loss: $225.
Preferred solution: I want my dryer fixed and I want the 2 months of service refunded since I didn't get anything for it!.
American Home Shield Cons: Whole process to resolve the problem, Bad customer service- bad service-, Turn around time for service, Bad vendor selection, No resolution to issue.