Our ac unit broke a about a month ago now we called American home shield they sent the contractor the next day something about the coil a week or so goes by and nothing so I call the contractor they said that the warranty people canceled with them so then we call the ahs comes to find out they are sending another contractor and they are suggesting to replace the ac unit period so another week goes by come to find out they canceled with the new contractor and went back with the first ones cause they didn't want to pay for the new unit!!! So 2 more weeks go by we called and we didn't get off the phone till I got an answer they supposedly ordered the piece 2 weeks after they supposedly order the piece under "expedited shipping" still *** nothing we are suppose to be getting it next week n this is today 6/20/2017!!
My wife is asthmatic and pregnant I have to younger kids we live in *** Florida!!
They are about to hear from my lawyer!! Keep messing with my families health and money!
Product or Service Mentioned: American Home Shield Claim.
Reason of review: Order processing issue.
Monetary Loss: $900.
Preferred solution: Deliver product or service ordered.
Store Location: 106 Old Mill Rd, LaGrange, GA 30240, USA