0 comments
1.0

Update by user Apr 01, 2020

I live in Youngtown AZ - don't know how bad service is elsewhere. I considered First American but their prices were double. This is now over 3 weeks.

Original review posted by user Apr 01, 2020

Called for two toilets that wouldn't flush. 5 days later plumber came out - one fixed one not He said they were fine.

Next day same problem - called - on hold 1.57 minutes-then got idiot in India or wherever and I said I don't have time for this - want another plumber., She said no they would send same one - ok - they did. Nothing different, Couple days later asked to speak to a supervisor -told they were busy - and "Melinda" in India or wherever couldn't even pronounce Melinda argued with me for 20 minutes. Told her I want another company and I am NOT paying a new fee. Then a new company plumber came out land told my son the "flapper" was old and corroded The first plumber just put it in a week before.

Then he said oh, well you need to pour vinegar down the toilet every time yo flush it. WHAT???? Next day it overflowed again. I called back.

same story of long wait time and India people who kept calling it a water closet - this is not the 1900's. It is a toilet. Said they would not replace it - it was fine and would send a senior tech out. I said what have you been sending out guys who graduated last month?

Today a "senior tech" is suposed to come.

I want a new toilet or I am telling him I am going to the BBB, corporate of AHShield and yelp and anything else I can find. During this virus I have 4 people clomping in and out of my upstairs bath - I am sick of it.

User's recommendation: FORGET THIS PLACE HOW ARE THEY STILL IN BUSINESS.

Product or Service Mentioned: Dometic Toilet.

Preferred solution: Deliver product or service ordered.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

American Home Shield Reviews

  1. 1520 reviews
  2. 419 reviews
  3. 81 reviews
  4. 22 reviews
  5. 23 reviews
American Home Shield reviews