This company (American Home Shield) is worthless and not worth the money for the Home Warranty they offer. The contractor's they choose to send to your home are just as worthless.
They either never show, or when they show they do not complete the show and have the worse communication skills I've ever run into or experienced. I have waited 3 weeks to get a washing machine repaired, and 2 weeks to have the outside unit of a heat pump serviced, and all they can say is turn on the emergency heat. Why should it even take 2 to 3 weeks to wait for service or to have a repair performed?
I plan on reporting them to The Federal Trade Commission and to the Secretary of State Consumer Affairs Division. Everyone should know that this warranty is absolutely worthless.
Product or Service Mentioned: American Home Shield Home Warranty.
Reason of review: Bad quality.