AC unit went out it took them 2 days to have someone come out. The guy showed up in a smashed up car with windows out.
Didn't have all the tools to check the AC unit. Was informed that the unit was dead and I need a new one. AHS said they are only going to replace the compressor. Had another service company come out through AHS and he checked more thoroughly, found a breaker blown and a fuse blown.
The Kelly's HVAC that came out never even checked anything in the house. I have spent several thousands of dollars with AHS and regret it terribly.
Reason of review: Poor customer service.
Monetary Loss: $4500.
Preferred solution: Let the company propose a solution.