2 comments
1.0

AC unit went out it took them 2 days to have someone come out. The guy showed up in a smashed up car with windows out.

Didn't have all the tools to check the AC unit. Was informed that the unit was dead and I need a new one. AHS said they are only going to replace the compressor. Had another service company come out through AHS and he checked more thoroughly, found a breaker blown and a fuse blown.

The Kelly's HVAC that came out never even checked anything in the house. I have spent several thousands of dollars with AHS and regret it terribly.

Reason of review: Poor customer service.

Monetary Loss: $4500.

Preferred solution: Let the company propose a solution.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
#1945851

I DON'T THINK THEY ARE GOING TO CARE

#1718143

Cut your losses! Get out NOW!

Call the options department at AHS, and ask for a cashout option on the compressor replacement. It will be about $400. Then, take that money, and put it towards a new system or a pair of window units. You should not replace a compressor in an HVAC system.

You will pay for the freon and are guaranteed to have chronic problems. You will stay a slave to AHS for years and that’s how they like it!!!

Get out NOW and cancel the plan. Your safety and sanity is at risk.

American Home Shield Reviews

  1. 1520 reviews
  2. 419 reviews
  3. 81 reviews
  4. 22 reviews
  5. 23 reviews
American Home Shield reviews