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I renewed and paid AHS for 12 months today. Immediately my new contract said I had to wait 30 days before I could claim.

All I did was renew with a chatline rep standing by and walking me through the system. Now AHS is saying I have to pay again as I did not renew correctly and took out a new contract. I do not know what to do. They keep saying to look for a renew now red tag on my home page but it is not there.

I have spent 1.5 hours trying to comply and pay again.

Everytime I attempt to contact or pay AHS it costs me hours and hours for nothing. I am so frustrated.

Product or Service Mentioned: American Home Shield Website.

Reason of review: Poor customer service.

Monetary Loss: $336.

Preferred solution: Full refund.

American Home Shield Cons: Customer service.

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