When you have a sewer leak in your basement and raw sewage flooding, don't bother to call them. Tell me 24 hours to get someone here, then call again to be told expedited, but.
Cannot find a plumber in my area. Terrible customer service.....avoid at all costs. Have made four calls with different story each time....this is an emergency and they could care less.
They say they cannot reach a plumber when my area has over 20 listed???? So, it looks like I'll have to find a plumber on my own and although this is covered., they will not reimburse us.......next step...an attorney to deal with these folks
Reason of review: Poor customer service.
Preferred solution: Full refund.