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Good morning,

My American Home Shield (AHS)Agreement number: 60120****. Since December 2021, I have been requesting a cash out for an unrepairable washing machine.

Each time I contacted AHS, I am told the same excuse The supervisor will contact you within 24-48 hours. As of today, I have not been contacted. I am requesting for your assistance with following through with the completion of my request (cash out). Also, customer service refused to transfer me to a manger or supervisor.

I was told you cannot speak to a manager/supervisor because they are unavailable.

Unavailable, that is ridicules! And so disrespectful for a business!

Please contact me so that I can provide you with additional information and detailed excuses from AHS customer service

Regards,

Teresa Grant, Agreement Number: 60120****

446 Chestnut Ln.

Desoto, Texas

Home:(972)274-****

Cell:(214) 577-****

User's recommendation: Do you research!!!

American Home Shield Cons: Cannot reach a manager, No resolution to issue.

Location: Dallas, Texas

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