Los Angeles, California
Not resolved

Warning: Buying any kind of home warranty with American Home Shield (AHS) is not recommended due to false advertising and breach of contract. Did you know that American Home Shield will try to not honor their contract when something fails and needs repairs by simply trying to interpret the fine lines in the contract making claims they are not responsible?

Do you know that AHS will promise and tell you many benefits to and even say bad things about other home warranty companies try to convince you to buy their plans when what they tell you over the phone is not true? In the AHS contract if you read carefully, if you have a dispute with them, you cannot sue them and AHS will require you to go through an arbitration company which they selected and which will charge you $200 to just file. If you call AHS to dispute their denial of a claim, it is very likely that you have to talk to different AHS reps who will tell you different reasons. This is because they are interpreting your contract differently which further explains how their contract is written to avoid their liabilities and responsibilities.

If you are looking for a home warranty company, do not go with American Home Shield. They will try to tempt you with a lot of promises including telling you that you can cancel any time to make you feel more at ease but you will just end up wasting your time and if something major needs to be fixed, the chances are that your claim will be denied.

Product or Service Mentioned: American Home Shield Warranty.

Reason of review: Not as described/ advertised.

American Home Shield Pros: Easy payment.

American Home Shield Cons: Not honoring their contract, Breach of contract.

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