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1.6

Hot water heater was making noise and popping really bad. AHS sent out there pluming co.

to do the work. Plumber had to wait for approval from AHS. This took three days. Then they would only pay for the heater, not the other charges associated with the change over.

County requires new connecting lines and a couple of valves.

AHS refuses to pay these. So my out of pocket for this service was to be just short of $800.00. After talking with AHS they still wouldn't

do what was right. Asked for a cash out.

I was going to have to get my own plumber and get this job done ( wich I did ) at a total cost of less than $60.00. i bought the best heater available and had it done that day !!!

AHS is still being very evasive to settle this pay out. Getting very tired of the run around.

User's recommendation: findanother in co.

Monetary Loss: $350.

Preferred solution: Let the company propose a solution.

American Home Shield Cons: Deny coverage for invalid extended warranty, Cheating me our of my 125 service fee that was cancelled.

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