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I called and submitted service request in April. I had to pay $75 to schedule this.
A repairman came out, did his estimate for repair parts and submitted it to American home shield for approval. The parts were ordered supposedly but I cant get through for an update. They dont answer their phone so I cant ask when the parts are due to arrive or when they will come over to fix my microwave. It is now July 7 2020 with no info and no way to contact them.
I tried calling multiple times and was on hold for HOURS with no response. There is no local rep phone number, there is no email and the repairman said he has no idea whats going on. No info at all.
I just want my $75 back at this point. American home shield is completely USELESS!!!
User's recommendation: Horrible.
Product or Service Mentioned: American Home Shield Warranty.
Monetary Loss: $75.
Preferred solution: Deliver product or service ordered.
American Home Shield Cons: Problem fixing, Subpar services offered.