I spoke with a girl by the name of Arielle, don’t know her last name because she said “she didn’t have one”, as she than proceeded to hang up on me while I was still talking. I tried explaining to her that my plumbing situation was an emergency for an expedited ticket to be put in, and she became very rude!!
This is the 3rd time a plumber will be sent out because the issue wasn’t taken care of the first time!! Horrible experience!!
Product or Service Mentioned: American Home Shield Customer Care.
Reason of review: Poor customer service.