My two sisters and I own a condo, lived in by our handicapped sister and her caregivers. For six weeks the issue regarding a non-working furnace and breaker problem was not corrected.
Service persons came, did little examination and left - NO results or no written estimate. After six weeks of wishy-washy interchanges between customer and manager of condo with AMERICAN HOME SHIELD, NO results and NO heat. My husband and I vowed to resolve, and we have. It has been COLD here and three persons were greatly affected.
This company is NOT RELIABLE. Please DO NOT USE THIS SHIFTY PLAN.
IT IS NO GOOD. NO INTEGRITY AND NO RESOLVE.
Product or Service Mentioned: American Home Shield Customer Care.
Reason of review: Poor customer service.
Preferred solution: BBB addressed and YELP notified.