Not resolved
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Value for money

called American Home Shield 6/15/2018 to report a stoppage in toilet, was told a contractor would contact be soon. They did set up appointment for 6/18/2018, came to home there for 15 minutes and said could not fix blockage, told me that blockage was from roof vent (I live in a ranch home) and I would have to pay 425.00 for repair then left.

Called AHS and told them why am I paying you 60.00 a month, was told that they would send someone else out to complete job? today is 6/20/218 no one has come or called, So I called AHS again and was told my second request was cancelled?once again a asked why am I paying you 60.00 a month, so very wisly the CSR said I don't now why you are paying us 60.00 a month?

So I will cancel contract. WHAT A COMPANY

Product or Service Mentioned: American Home Shield Warranty.

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: Full refund.

American Home Shield Pros: Advertisment.

American Home Shield Cons: No supervisors to talk to.

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