Not resolved

Beck's Plumber, owner Josh Beck, should not be trusted to work at your home. They can not be trusted to finish the work they contract to perform.

They will lie about their start date to get your deposit. They may not complete all contracted work. There will be no warranty offered and no follow up if there is a problem with their work. Forget fair pricing, always get a second estimate because with Beck's you'll pay a premium, especially if Blair Emerson shows up.

They offer no customer service, so count on your calls and emails going unanswered. Your warranty company will probably not help you with any of these issues.

HMS National, American home shield, Cross Country, etc, are all the same; they will gladly collect your yearly fee but will not stand up for you when the contractor they send to your house doesn't perform. There are lots of plumbers in southeast Michigan, there are lots that are honest and will do their best work; Beck's Plumbing is not one of those companies.

Product or Service Mentioned: Beck Plumbing Mtc Repair.

Reason of review: Damaged or defective.

Monetary Loss: $7000.

American Home Shield Pros: Idea of having support in difficult situations.

American Home Shield Cons: Lousy service - both technical and customer.

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