All this company does is pay their loser venders 75.00 to make a quick stop at your home. Vendor says he is waiting for approval for the claim.
AHS says they are waiting for the diagnosis from the plumber. THIS IS A SCAM. AHS takes your premium and the vendors take your 75.00 and no one has to actually take care of your home. After waiting 7 days with no water to my home, I requested another plumber and AHS refused.
They said once the plumber submits the diagnosis, he will be paid the 75.00. It's obvious they hope you will give up and go elsewhere and not file a claim.
Product or Service Mentioned: American Home Shield Homeowners Policy Claim.
Reason of review: Poor customer service.
American Home Shield Cons: Hold time was greater than 30 minutes to talk to a person, Call waiting time, Poor business practice, Take diagnosis and interpret only in their best interest.