I can not believe how this story has multiplied with the same story line. i have experienced the same thing having the plumber come to my residence and tell me "Yep it needs to be replaced" ....
No @#$% Sherlock. I was out of hot water for two days before a plumber was given the 24hr rule to respond by AHS contract due to the fact that it was a weekend and the contract stated "working days". the plumber advised that he would give AHS a call and someone would contact me that night ...yeah right...no call back. i contacted AHS and they stated to me "the plumbers info has not reached their portal...WHAT!!!!!
(all the words your mom told you not to say me out....). Plumbers report advised several things needed that the plumber advised that were not needed. AHS advised that they did not cover these items. Out of pocket for would be $1100...(i don't think so...more of moms words followed).
Seven (7) days no hot water...Home Depot here i come...... AHS ..advised that i would get a Cash In Lieu ($400).
Where do you get a water heater for $400....( I couldn't). Is this worth all the (moms don't say words).
Product or Service Mentioned: Plumbing Service.
Reason of review: Poor customer service.