American Home Shield - Unbelievable Amount Time Waiting to Get Approval on Refrigerator and Freezer Repair
We have been waiting a month on you to get approval to fix a refrigerator and freezer. Original service call was 5/29/20.
The first company you sent is a fraud and should be removed the second company RC Appliance says two weeks ago they sent you the diagnosis on the fridge and we were informed it is with the claims department awaiting approval. APPROVAL for two weeks seriously on a broke freezer come on. I called today and as usual sat on hold for 35 minutes until I got an operator then the operator just told me its being reviewed and no other info and then she hung up. Calling again to waste another hour of my life I will never get back.
So we want answers and an immediate response on where this is and need it repaired now.
Put this to the top of the list and get it repaired. The other email not sure what is registered is kimigod@***.com
Location: Milpitas, California