This Company is the biggest rip off I have ever experienced in my life. My $1600 is 5 years old and broke 3 times , same sensor obviously something is seriously wrong , two times they took my $100 deduction and fixed it after losing over 300 dollars of frozen food, third time I said something is wrong and I want a new fridge, would not do it , took over 6 weeks to argue with them and talking to like 10 rude disrespectful people. Your not allowed to talk to a Supervisor or Manger.
After everything I had to go buy a fridge for 800 and they gave me 250.00 for it
Pathetic , Customer Service is the worst I ever seen in my life. They are liars and rip you off.
They sure took my money for 3 years and never asked twice for it. They treat you like your dumb !!!! Karma is nothing nice.
Product or Service Mentioned: American Home Shield Homeowners Policy Claim.
Reason of review: Poor customer service.
Monetary Loss: $1600.
Preferred solution: Reimbursement for the Fridge I bought.
American Home Shield Cons: Horrible service all around, Customer service - impossible to reach, No management available to resolve issues.