Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Value for money

This Company is the biggest rip off I have ever experienced in my life. My $1600 is 5 years old and broke 3 times , same sensor obviously something is seriously wrong , two times they took my $100 deduction and fixed it after losing over 300 dollars of frozen food, third time I said something is wrong and I want a new fridge, would not do it , took over 6 weeks to argue with them and talking to like 10 rude disrespectful people. Your not allowed to talk to a Supervisor or Manger.

After everything I had to go buy a fridge for 800 and they gave me 250.00 for it

Pathetic , Customer Service is the worst I ever seen in my life. They are liars and rip you off.

They sure took my money for 3 years and never asked twice for it. They treat you like your dumb !!!! Karma is nothing nice.

Product or Service Mentioned: American Home Shield Homeowners Policy Claim.

Reason of review: Poor customer service.

Monetary Loss: $1600.

Preferred solution: Reimbursement for the Fridge I bought.

I didn't like: Horrible service all around, Customer service - impossible to reach, No management available to resolve issues.

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