Atlanta, Georgia
Not resolved

AHS had Total Air Care go to my house-their tech told my tenant that there was no leak in the AC unit and he could put Freon in and with the 75.00 AHS charge it would be 240.00-My tenant paid him and a week later no AC again -I called Total Air care and they said they never received payment and I sent them a copy of cashed check that thje tech had my tenant write to him-He stole our money and did nothing -it is now 22 days later and my Tenant still has no AC

Total Air care is a horrible company and tells you whatever you want to hear -If AHS says that Total Air Care is coming to your house -ask for another company -thats if you can ever get AHS backl on the phone after you pay them for your warranty

Product or Service Mentioned: Air Conditioner Repair.

Reason of review: Poor customer service.

Monetary Loss: $450.

Preferred solution: my AC fixed and my renewal cancelled .

American Home Shield Cons: Zero follow-up.

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