I sent these people a check for a 4 yr contract and I had a contract already. I thought I was upgrading my contract.
They cashed the check and deducted a regular payment from my charge card. I called and they said they were sending my check back to me tomorrow. I said why did it take you guys so long to decide (after I called) to send my check back? If I hadn't have called I probably would never have gotten my check back.
I asked her if I needed a lawyer? She said do what you have to do.