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If you sign up with Home Shields be careful because everything is not included in the contract. It doesn't matter how long you have been with them, they will find a way not to renew your contract.

Had several claims over a 5 year period and they said I didn't pay in as much as they paid out. There is nothing in the contract that states that you are limited to the number of claims and if you exceed them, Home Shields would not renew the contract. If you wanted it renewed, it will be double the cost. In addition, the would rather the contractor patch up instead of replacing.

They will tell you they sent a letter prior to the expiration and there is no win for you because they will look on the computer and say it was sent out on a certain date. I wouldn't recommend them to anyone and hope you will do your research and find another company.

Most importantly, read the fine print and ask as many questions as you can. If they hesitate to answer, don't bother.

Product or Service Mentioned: American Home Shield Warranty.

Reason of review: Warranty issue.

American Home Shield Cons: Not caring about losing a customer, No real commitment to customer.

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