We have a GE Monogram Refrigerator in our kitchen that has been out since last September. The warranty company has sent a Sears service truck to our home on 6 different occasions to repair our unit.
they work on it the same thing happens. It will cool for a few days then go out again. Now they tell us they don't have anyone that can service in in our location. The American Home Shield Warranty program is a rip off and I wouldn't recommend it to anyone.
I can also understand why Sears is going out of business. Poor customer service and unqualified service techs.
We now own a $10,000.00 refrigerator that is down and apparently no one is capable of repairing it. I will purchase a new one and it will not be a GE unit.
Product or Service Mentioned: American Home Shield Refrigerator Warranty.
Reason of review: Bad quality.