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We have a GE Monogram Refrigerator in our kitchen that has been out since last September. The warranty company has sent a Sears service truck to our home on 6 different occasions to repair our unit.

Each time

they work on it the same thing happens. It will cool for a few days then go out again. Now they tell us they don't have anyone that can service in in our location. The American Home Shield Warranty program is a rip off and I wouldn't recommend it to anyone.

I can also understand why Sears is going out of business. Poor customer service and unqualified service techs.

We now own a $10,000.00 refrigerator that is down and apparently no one is capable of repairing it. I will purchase a new one and it will not be a GE unit.

Product or Service Mentioned: American Home Shield Refrigerator Warranty.

Reason of review: Bad quality.

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Anonymous
#1681476

Who in the heck spends $10,000 on a refrigerator!? And then uses a Home Warranty?

What sense does that make? Hopefully, you’ve learned a lesson! If you would buy a NORMAL refrigerator, you can chunk it when reliability wears out. A home warranty will take your money and give you nothing but trouble.

An expensive appliance is not going to be repaired properly, and forget replacement! Save your money and your frustration.