State: Texas Product: American Home Shield Warranty Clear all filters (0 of 317 reviews match)
filters
State:
City:
Show
Product:
I had a year warranty with American Home Shield. I used it twice both times for similar situations. They don't pay to bring your property back to where it was so consequently I have three holes in my ceiling. After a year I continued on a month to month basis and I...
Read more
2.0
Product
American Home Shield Warranty
I didn't like
  • Lack of flexibility for a resolution
  • No supervisor available
#922086
Reply to reviews
I have had several bad experiences using their service providers.Some are good and others I will not let back on my property. Had a major plumbing problem and they could not find anyone until 3 days later. That was not going to work as I had water damage leaking...
Read more
Product
American Home Shield Warranty
I didn't like
  • All of the below
  • Too long of wait on the phone
#874859
Reply to reviews
American Home Shield (AHS) is a sham. The warranty only covers a very small percentage of the repair cost and the repair costs are so excessive from their network of contractors that you can get a lower cost repair, with less headache, simply by going direct to a...
Read more
1.0
Product
American Home Shield Warranty
I didn't like
  • Wait time on phone
  • Breach of contract
  • Poor customer service
#861547
Reply to reviews
American Home Shield has zero loyalty to their customers and rude staff. They were to replace a stove in a rental property and couldn't meet the tenant's time schedule. The contractor didn't call the tenant, had wrong phone number. The contractor insisted that they...
Read more
2.0
Product
American Home Shield Warranty
I didn't like
  • Poor customer service
  • Too long of wait on the phone
  • Difficult to deal with
#813929
Reply to reviews
Absolute worst scam I've ever been a part of. They will fix nothing and charge you for the service call. Every claim is denied or not covered! Contractors they use are idiots. Good luck getting a fair refund from these *** artists! I had to go to the BBB to try and get...
Read more
1.0
Product
American Home Shield Warranty
I didn't like
  • Lack of communication between vendor and ahs
  • Issues with refund
  • Communication skills
#809500
Reply to reviews
in my opinion, the most crooked company i have ever had to deal with in my life. took them 3 months to replace the thermostat on my furnace. they sent out a couple of kids to install a microwave for me--that was a joke. i had to hire a handyman to install it correctly....
Read more
1.0
Product
American Home Shield Warranty
I didn't like
  • Commitment to contract terms
  • Difficult to deal with
  • Cant speak with manager
#761804
Reply to reviews
I've had American Home Shield for about 15 years. Most of the time I've had satisfactory results as long as it is a small repair ie an appliance like a clothes dryer, dishwasher, oven or garage door opener. Any large repair like central AC or water heater you need to...
Read more
1.6
Product
American Home Shield Warranty
I didn't like
  • Difficult to deal with
#750977
Reply to reviews
I wonder if the AHS customer service reps. allow the customer to be on hold for a minimum of 30 minutes before they answer. I recently had the need for an electrician and held on for approximately 30 minutes, all I could that particular day, and they never answered....
Read more
Product
American Home Shield Warranty
#742522
Reply to reviews
Show

American Home Shield Warranty Review

Leaks in the house, kitchen sink, bathroom, shower all not covered. This insurance sucks. Gets payment and no insurance at all!
1.0
Details
Diversity of Products or Services
Product or Service Quality
Warranty
Product
American Home Shield Warranty
#724232
Reply to reviews
I purchase a warranty from American Home Shield and always felt protected should I make a claim, well forget that. I called them and was told I was covered for my water leak, they sent the first plumber that knew nothing but to take your money. He looked at it and...
Read more
Product
American Home Shield Warranty
#707208
Reply to reviews