Not resolved
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website
1 comment

Our realtor generously offered us a fully paid top of the line Home Warranty for the purchase of our new home in Gastonia, North Carolina. We mistakenly chose American Home shield.

Three months into our home purchase our air conditioning system is failing. Instead of correcting the issue, they would only contribute a small portion to fix the compressor (instead of the entire unit which needs replacement) and have their contractor charge us over 4000 in Frion that will only temporarily fix the problem. Our contractor warned us about the fradulent nature of this company. This is not a legitimate business.

Now, I know why realtors make fun of American Home Shield. Save your money!

Product or Service Mentioned: American Home Shield Home Warranty.

Reason of review: Warranty issue.

Preferred solution: Deliver product or service ordered.

American Home Shield Cons: Fraudulent not endorsing the warranty purchased.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Anonymous
#1705830

So you bought the home without negotiating the replacement of the HVAC system, and instead accepted the generous offer of a home warranty. People, don’t fall for this trick when buying a home!!!

It is a distraction from the inevitable catastrophe of buying someone else’s problems. The sellers knew the HVAC system, among other worn out items, needed to be replaced. They didn’t want to spend $7,000 on a new system, so they juiced it up to get it past the sale, and threw in a home warranty, in hopes that the buyer would worry about something smaller, like making the seller replace the $1 wax rings underneath the toilets. Home inspectors, realtors and home warranties all have one goal in mind: getting the sale through so they can make their money.

Refuse the home warranty and ask for an allowance to replace the big stuff, people!!!!

Get it taken care of and then put your fears to rest. That is the only way to put these home warranties out of business.