Our realtor generously offered us a fully paid top of the line Home Warranty for the purchase of our new home in Gastonia, North Carolina. We mistakenly chose American Home shield.
Three months into our home purchase our air conditioning system is failing. Instead of correcting the issue, they would only contribute a small portion to fix the compressor (instead of the entire unit which needs replacement) and have their contractor charge us over 4000 in Frion that will only temporarily fix the problem. Our contractor warned us about the fradulent nature of this company. This is not a legitimate business.
Now, I know why realtors make fun of American Home Shield. Save your money!
Product or Service Mentioned: American Home Shield Home Warranty.
Reason of review: Warranty issue.
Preferred solution: Deliver product or service ordered.
American Home Shield Cons: Fraudulent not endorsing the warranty purchased.