I don't want to get into specifics but when you advertise fix it or replace it you should do just that, over 2 years had 5 techs out for service on same equipment each tech tries to blame the other tech or ahs for handicapping what they can do instead of just telling ahs to replace the AC unit. The scam is they tell the contracting companies to tweak or jerry-rig the appliances so they can collect the service fees, the fixes last only long enough to void the repair warranty.
Had one appointment the tech failed to show the entire day. This is from there website;
1. HVAC Failure
Few things are more frustrating than having your heater or air conditioner go out, especially because it never happens during mild weather – it always happens when you need your indoor climate control the most. The average cost to repair or replace an air conditioner and ductwork is $374 to $3,565 without a home warranty.
Your home warranty from AHS covers components of your air conditioning and heating systems and ductwork, and it can help offset these expensive costs. If we can’t repair your covered equipment, it may be replaceable up to plan limits or an alternative solution may be considered.
Product or Service Mentioned: American Home Shield Account.
Reason of review: Bad quality.
Monetary Loss: $1000.
Preferred solution: Full refund.