I've had AHS about 10 years now as piece of mind for a rental. I have tried to use them three times 2 plumbing, 1 HVAC), all were hassles, and when each issue was said and done, I was stuck paying most of the bill. The last issue takes the cake. I had a 12 year old AC compressor fail on my tenants. I was informed the service tech discovered animal urine to be the cause. (The unit is 12 years old, and judging from the pictures, it's long over due for a change regardless.) Long story short, I'm not buying it, the tenant is adament that is not the cause, and I am not able to get a second opinion, even if I pay for it out of pocket. I am stuck with the unscrupulous service company they send.
Would not use these crooks. Beware.
Just thought I'd mention, I've had the unit serviced annually for the past decade, and the service reports noted nothing irregular about the system.
Product or Service Mentioned: American Home Shield Warranty.
Reason of review: Warranty issue.
Monetary Loss: $7000.
Preferred solution: Perform warranty replacement.
Location: 860 Ridge Lake Blvd, Memphis, TN 38120