I’ve been a customer for several years. Called them for my microwave/ oven combo unit.
The lining inside the microwave is gone. The cynicism came and told us it was beyond repair. He also wrote in his report that it was a health hazard. company contacted me several days later and told me my claim was not valid because it was a cosmetic issue.
Cosmetic? lining inside microwave? It was their way of slithering out of replacing the unit. Terrible company.
On another occasion they wanted me to pay $115 per pound of R22 refrigerant if they repair my unit. What kind of warranty or insurance is this.
I am looking for another option. Don’t buy this product!
Product or Service Mentioned: American Home Shield Homeowners Policy Claim.
Reason of review: Order processing issue.