Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Value for money
1 comment

I had nothing but problems with a company they used for a service call. You also sit on hold for 30-45 minutes when you call if you can get through at all.

I cancelled my service & they continued to bill me & never canceled it.

When I demanded again they cancel it..customer service tells me they can’t credit my account or do anything until customer retention calls back! I explained the House was sold & I had no reason to keep it.

That still wasn’t good enough! Never pay for this “service!”

Product or Service Mentioned: American Home Shield Warranty.

Reason of review: Return, Exchange or Cancellation Policy.

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* days with no hot water.They took the money for the service but I am still waiting for a service company to contact us.

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