I'm paying AHS home warranty for over 2 years. I only called twice in those years.
First I called was for swimming pool filter. I paid extra cover for optional pool. When I asked, they said they also cover for pool pump filter. When I called, they didn't cover at all.
They said my filter kind is not cover. Actually my filter is same as most people use. Second time I called for water heater leaking.
This time they cover for replace water heater but they didn't cover for modification which I needed to pay $660 from my pocket. I don't get what is the reason for paying home warranty.
Product or Service Mentioned: American Home Shield Warranty.
Reason of review: Poor customer service.