Not resolved
1.6
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Customer service
Product or Service Quality
Service Scheduling
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Been with AHS for about 8 months. I have a issue with my pool filter and no one can fix it.

I have had four service calls by two companies and the problem of DE leaching in my pool remains. Ther is an hour wait on the phone every time it doesn't work. No one will give you a manager. Every company has done the same thing, at some point you would think they would replace something but I think they get paid to keep the cost down at the consumers expense.

I was charged 75.00 for the first call and that company came three times but I had to go through the company every time hence the hour wait time.

The fourth company I got them to send a new company and was told there would be no charge but after the call was told I owed another 75.00. I know have spent 150.00 and still have the same issue as when I started

Product or Service Mentioned: Pool Repair.

Reason of review: Problem not fixed charged twice.

Monetary Loss: $150.

Preferred solution: Deliver product or service ordered.

I liked: Quick response from contractor.

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