Not resolved
Advertised vs Delivered
Customer service
Price Affordability
Product or Service Quality
Value for money

AHS would not repair or replace our spa heater. They said it was improperly installed by Riverbend Sandler pools due there not being a non corrosive check value being installed between the salt cell and the pool and spa heater.

I am pretty confident that Riverbend sanlde pools knows a little bit more about pool and spa equipment installation than does American Home Shield. It has worked fine for over 12 years. I also spoke to the City of Carrollton building inspections and they said that they have no record of a non corrosive check value being required at installation of the pool and spa equipment in 2004.

What a joke. Their a ***!

Product or Service Mentioned: American Home Shield Home Warranty.

Reason of review: Poor customer service.

Monetary Loss: $3500.

Preferred solution: The spa should either repaired or replaced..

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like