AHS would not repair or replace our spa heater. They said it was improperly installed by Riverbend Sandler pools due there not being a non corrosive check value being installed between the salt cell and the pool and spa heater.
I am pretty confident that Riverbend sanlde pools knows a little bit more about pool and spa equipment installation than does American Home Shield. It has worked fine for over 12 years. I also spoke to the City of Carrollton building inspections and they said that they have no record of a non corrosive check value being required at installation of the pool and spa equipment in 2004.
What a joke. Their a ***!
Product or Service Mentioned: American Home Shield Home Warranty.
Reason of review: Poor customer service.
Monetary Loss: $3500.
Preferred solution: The spa should either repaired or replaced..