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This is the worst company I had ever dealt with, they will take your money but when it comes to pay you back, forget it. back In early June, they took the $75 dollar fee for a company to go to my condo and look at some pluming problems I had, they said they had a problem finding a plummer in my area, you kidding me, it was 4 days that went by and still no one.

but before that they took the $75 fee out of my account. so 4 days has gone by, so I called someone myself, he can out the next day and fixed the problem. but I had to pay $300 to the plummer, I tried to get them to pay part of that, cause in the contract it said you could do that. so then a guy calls me and says he is on the way to see the problem, AHS finally got someone but it was 6 days later.

I told that guy *** the job was already done. I ate the $300 but all I wanted from AHS was to give me my $75 fee back that they took out of my account and didn't even do the job. its Sept. now and still they keep saying it takes 14 to 21 days to get the check back.

they done this every time I called after the 21 days. its Sept. and still the other day they said the same thing, I been doing this since early June. so I guess I won't see that $75 dollars again, they r the sorry company in the planet.

don't do business with them....I warned you. *** ***

Reason of review: Warranty issue.

Monetary Loss: $75.

Preferred solution: Full refund.

American Home Shield Cons: Company.

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Guest

They make you pay the service fee up front when you place the service request so that you will wait on them. If youโ€™re in a hurry, you should not be using a home warranty in the first place, because cheap service does not equal fast service. Pick one or the other: cheap or fast, because the two donโ€™t go together.

Guest

They receive lots of complaints on this website. Don't allow access to your accounts. Duh.

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