San Rafael, California
2 comments
Not resolved

AHS contractor, Sears/A&E Tech, installed ill-fitting universal parts which devalues my appliance and my property.AHS does not stand behind the shoddy repair job and their escalated rep, Jason, accused me of "just wanting to get a new appliance." My response, "isn't that fair if you can't get properly fitting parts?

And, isn't that what I've been paying you for?"

American Home Shield wants to get out of paying any claims. And Sears keeps closing out the repair order, requiring them to come out multiple times.

BTW, Sears people give you attitude.Do not get American Home Shield insurance!!!

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cheryl carey
#232679

CHOICE Home warrenty-thats the other one.Ive tried BOTH.

They find ANY reason not to pay!!

Never again!!:( :(

cheryl carey
#232677

AMS is awful-and so is the otrher main one.DO NOT WASTE YOUR MONEY.

I have never in my 52 years of life delt with such a company.Watch for them on an upcoming 20-20 SCAM

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