Not resolved

The company that American Home Shield contracts with for plumbing in our area won't expadite our service request even when you tell them it's an emergency!!! They say they can't come until tomorrow afternoon even thou our request was put in on Fri.

evening. We will have been WITHOUT water and Bathroom because the sewer is backed - up for FOUR days!!!!

I've used this company now for 4 years but wondering if I should find another warranty company? They are telling me 'you didn't say it was an emergency' but there's NO PLACE on the website when request service to say it's an emergency!!!

Product or Service Mentioned: American Home Shield Home Warranty.

Reason of review: Poor customer service.

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