I have used american home shield in the past. Finally gave up.
I thought it would cover me for repairs. Duh AHS would train repairmen to say that whatever is not working --is still working and therefore not a covered repair. In one instance my dishwasher started making a very loud and annoying noise. Repairman came out, charged me the service fee and then told me that the dishwasher was still working so he couldn't repair even though we could barely hear each other talk with the dishwasher running.
I couldn't believe it. The whole company top to bottom trained to deny claims. Learned very hard lesson.
Dump money until you need a repair then find out(after taking svc fee) then will not cover repair. Nice scam!!!
Reason of review: Poor customer service.