Spring, Texas
Not resolved
1.0
Details
Customer service
Diversity of Products or Services
Product or Service Quality
Reliability
Service Scheduling
0 comments

Do not use. Do the math!

It does not work in your favor. Air conditioner repair is going to cost me $1839 Guess how much American Home Shield pitched in. Little over $500. HMMM sounds like the cost of a 1 year American home shield warranty.

What a joke. How often does and appliance break in 10 years anyway? 500 X 10 is $5000. plus the service charge and those hidden fees!

You will want to by new anyway by then. Customer service is a long wait time always.

Once you get through you get to talk to someone who sounds like they don't even want to work for the company. The customer is definitely not first.

Reason of review: Poor customer service.

Monetary Loss: $2375.

Preferred solution: Deliver product or service ordered.

American Home Shield Cons: Not honoring their contract, Bad customer care.

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