American Home Shield
Reviews and Complaints
2.3M
CLAIMED LOSSES
4.5K
TOTAL REVIEWS
470K
PAGE VIEWS
37
ISSUES RESOLVED
American Home Shield Net Promoter Score (NPS)
-54
low
NPS
-100
100
- 15% Promoters
- 15% Passives
- 69% Detractors
American Home Shield's estimated NPS of -54 considered to be low. 15% of users would likely recommend American Home Shield to a friend or colleague.
Customer Satisfaction
American Home Shield Reviews
Amma Okv
Louisville, Kentucky
Dryer not working
The dryer wont heat to dry the clothes.It spins and the cycles are present but wont go through all cycles .
Vincent B Mwn
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
Complaint!!!
The rep that called me back after filing this complaint satisfied my problem and refunded my fee. Thank you
Brenda J Fql
Texarkana, Texas
They worked well with our issues.
Ac was down. The service repairman did not fix the problem, we had to call back and we were pleased we did not have to pay another service call fee. The AHS issued a recall and they corrected the problem.
User's recommendation: Highly
Trigger Rxk
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chatsworth, California
Have problem with dishwasher, was able to set up appointment and pay deductible easy without waiting.
Haven't completed the job yet, its too early to write more . My review is based on the automated scheduling
Joseph F Aax
Lincoln, California