American Home Shield
Reviews and Complaints
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No follow-up after initial service with purchase required
- Contract services
- Follow-up product purchasing
User's recommendation: I sure will.
Leak between the bathroom and attic
- Contractors like their reimbursement over others
- Hold times can be excessive
- Not being able to pick contractor
- Location of replacement parts too far
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Horrible service from AHS and contract co.
- Horrible customer service
- Not being problem solvers
- Customer service told us we had to wait five days
They are great
Explained the process with me and restored my confidence in them. They even reached out to my contractor personally in response to my issues. Problem solved.
Update:8/28/18 I received a call from AHS. Impressed they took the time and was genuinely concerned with my...
- Use american call service agents
- How fast they are
- Phone wait
- When i needed service they were easy to reach
- I love american home everyone is pleasant
- Easy payment
- Unethical people
- Very rude company representatives
AHS took care of everything!
ALL issues resolved. AHS could not have been more helpful! I got bad information from the techs.
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