American Home Shield
Reviews and Complaints
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User's recommendation: Don't count on any communication.
- Ahs took the details and the repair group called immediately
- Tried to communicate with companyno way
User's recommendation: I would recommend that CSR have all contact numbers available. In addition, if uncertain of information don't say there isn't one available.
User's recommendation: Go online. Might be easier.
User's recommendation: Correct billing.
Check on contractors they are sending before they arrive
- Setting up original appointment
- Quality of sub contractors
Companies Similar to American Home Shield
- Quick turn on getting a technician
Poor worst Customer Svc department for follow up
- Provide the service at great price
- No way you can speak to anyone
- Contacts call back to the company is not customer friendly
- Waiting times for someon answer is outrages
SATISFIED CUSTOMER IN TEXAS
Follow after the service request
- We love the service we get from ahs
- Friendly on phone
- Ahs customer service
- Sears home service
- Wait time on telephone always over 30 minutes
- No follow through with promises
Pool Problems with the pool draining because of a faulty return valve.
- Ability to submit service request
- Not easy to reach in an emergency
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