American Home Shield
Reviews and Complaints
HORRIBLE SERVICE AND HORRIBLE COMPANY!
User's recommendation: RUN!
Got response
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Verified ReviewerInsulting and terrible customer service agent
User's recommendation: Avoid.
- Usually pretty responsive
- Unprofessional customer service
- Unwillingness to take care of a simple problem
- Over 3 mths our broken water heater not yet fixed
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Verified ReviewerThis review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer- Well established company name
- Bad customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer- Fairly responsive
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerService Problems
User's recommendation: Buyer beware.
- Service tech that come to my house are very friendly
- Easy to request a service
- Failure to perform
- Horrific customer service
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Verified Reviewer- Well round coverage plan
- Cheaper than competition
- Focus on deny claims when need to replace items
- Never honor terms of the home warranty contract without a fight
- Service not finish
Companies Similar to American Home Shield
Poor Service
User's recommendation: Look Around and Read Reviews.
- Inconsistent service and vendors
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor customer service and below average contractors
User's recommendation: Try another company with better customer service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancellation
User's recommendation: I dont recomend this company,I always have trouble reaching them.
- Pricing and the policy
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Verified ReviewerQuestion of service denial
User's recommendation: good luck.
- Try to get a tech out right away
- Customer service and refusal to let talk to necessary people
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThis review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot What We Were Promised!
User's recommendation: Read the reviews of this company carefully & report anything out of the usual to someone in authority.
- Request service online
- Conflicting information
- Uses vendors who say unit is working when not
- Take your money
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