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I have discovered how aggrieved homeowners can turn the tables on home warranty companies and beat them at their own game. Please share this with everyone you know. I’m an attorney and after having a problem with my home warranty company, American Home Shield, I...
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Anonymous
Anonymous

It's not a "game" and you're not "beating" anyone by collecting your contractual due and proper. You're correct to specify the need for thorough documentation , not a bunch of...

Anonymous
n howard

what about intentional tort for damages caused by dilatory send ing repairmen after several mounths.waiting to offer settlement for small dollars if te wait caused the refrige...

#135027
Reply to reviews
We waited 7 days with out air; if it was not for the repair company using oe of thier parts we would be waiting still. the pasrt that AHS ordered still has not arrived to the repair company. So i found David Crawford, President of AHS Assisatnt number . Her name is...
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Anonymous
Parrishlady10

Thank you Kevin. It's time for a class action lawsuit.

Anonymous
KMcKenzie

I was in sales for 8 years and it did NOT take me all of that time to understand the importance of the "customer". This is my first (and LAST) year with AHS and it has been an...

#187719
Reply to reviews
If you need to cancel your contract with them, my suggestion is you contact your bank and cancel the debit card (or however method they are charging you) - that will get their attention (even though it's inconvenient for you). I recently went through this same thing! ...
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Anonymous
Anonymous

An awful company to deal with.

Anonymous
Oliver

I agree whole-heartedly. DO NOT USE THIS COMPANY UNLESS YOU WANT TO BE CONSTANTLY UPSET AND DISSATISFIED. HIGHLY INCOMPETENT.

1.0
#672695
Reply to reviews
My water heater went down hard a few days ago but hey, it’s covered under my home warranty, so I confidently got an appointment. “Yes sir, your water heater is covered”, they said with happiness. And I was happy, too. Good thing I have a home warranty, eh? That’s...
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Anonymous
Pissed too

AHS contractor’s are paid a minimal, flat-rate amount by AHS, which does not cover the cost of the tank, let alone labor, insurance, taxes, gas, overhead, or profit. The contr...

Anonymous
Pissed in NC

Wow I'm going through exactly the same thing right now and finding out American Home Shield is a huge waste of money and should not even be allowed to be in business.Our water...

1.6
#1121459
Reply to reviews
this company is a fraud. at the most it is a discount company, not a home warranty. here is our story: May 8 Placed a request for services with American Home Shield, for our AC unit because it was not cooling properly May 11 - Scheduled the 1st appoint with Total Air...
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Anonymous
Pam

this happened and has been happening to me as well, been 3 weeks in the middle of summer without air. Both rap heating and air and american home shield keep blaming each other...

Anonymous
Linda Weston

This company is a scam, and the companies it works with are scams as well!

#1071632
Reply to reviews
American Home Shield - DO NOT USE THIS COMPANY! Theives!!!
American Home Shield - DO NOT USE THIS COMPANY! Theives!!!
American Home Shield - DO NOT USE THIS COMPANY! Theives!!!
American Home Shield - DO NOT USE THIS COMPANY! Theives!!!
American Home Shield - DO NOT USE THIS COMPANY! Theives!!!
American Home Shield - DO NOT USE THIS COMPANY! Theives!!!
American Home Shield - DO NOT USE THIS COMPANY! Theives!!!
American Home Shield - DO NOT USE THIS COMPANY! Theives!!!
If you own a home and are looking for home warranty, do not use this company, or any co that is part of there parent co. Live in Southern California. Paid my $75 copay, technician came out, found rubber and plastic in filter. The washer started leaking in the front and...
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1.0
#1200455
Reply to reviews
So, I am in NC, approximately 92 degrees, as in hot! I put in a service request approximately 3 weeks ago. The contractor has been to my home at least 10 times for the AC/central air. 1st diagnosis was the compressor was bad and needed replacement. Sad thing is, I had...
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Anonymous
Truthsayer

AHS has a select network of contractors in each area. They don’t randomly select contractors in a market. They seek out small, struggling outfits, and promise them a high volu...

ParchedMayfly
ParchedMayfly

I feel your pain, I placed a call for AC service 66 days ago and I am still sitting at my house with a broken AC. I have taken a total of 3 days off work to meet contractors. ...

1.8
#1315682
Reply to reviews
American Home Shield - AHS Terrible Company!
American Home Shield - AHS Terrible Company!
American Home Shield - AHS Terrible Company!
American Home Shield - AHS Terrible Company!
We are very long term AHS customers with 5 houses covered. We called AHS to repair once again our A/C unit. The first contractor sent out reported there was physical damage to the unit (absurd!). AHS sent out a second company who agreed there was absolutely no physical...
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Anonymous
Smitty

How did you lose $3700.00 ?Is that the cost of the "warranty" or for replacement A/C ?How old is the unit ? "Long term customers" "band aids" etc. make me wonder why you'd bot...

1.0
I didn't like
  • Unethical company
#1084181
Reply to reviews
On Friday. August 3, 2018 I contacted AHS regarding my air conditioning system going out and they sent out CSC CALIBRATED SERVICE COMPANY on 8/7/2018 and Tom came out and told me that I needed a new compressor and that my out of pocket for Coolant was $800. He has the...
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Anonymous
Positive results

It is ALWAYS about the money. Pay $2000 for a compressor changeout, and you will see a big difference. Even that guy will {{Redacted}} for $2000. Why don’t you try being kind ...

Anonymous
Positive results

The problem is that a compressor changeout is a $2000+ repair, for which AHS only pays about $200. The refrigerant must be completely replaced, which AHS pays only $10/pound. ...

1.7
I liked
  • Idea of having support in difficult situations
  • Online service request feature
#1326604
Reply to reviews
I live in California. My AC broke on July 24. I the 24 hr service line which is staffed by workers that can hardly speak the language. I was set up with All Right Mechanical the staff was rude and arrogant. The earliest they could come out was more than 1 wk. With 100...
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Anonymous
Harvey wallbanger

The reason you have no contractors from AHS willing to take your claim is because AHS, or you, doesn’t pay them. For money, they will fix your system. The contractors would LO...

1.0
I didn't like
  • Customer service
  • Unprofessional
#1322407
Reply to reviews