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I have discovered how aggrieved homeowners can turn the tables on home warranty companies and beat them at their own game. Please share this with everyone you know. I’m an attorney and after having a problem with my home warranty company, American Home Shield, I...
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Anonymous
Sharon

How can you if your contract states that you have to oarticipate in arbitation procedings?

Anonymous
Charmin Ortega

I have made 14 phone calls and had out two AHS HVAC companies since June 2017...it is now December 2017... I'm tired, they have worn me down (which I'm certain is their M.O.)...

#135027
Reply to reviews
We waited 7 days with out air; if it was not for the repair company using oe of thier parts we would be waiting still. the pasrt that AHS ordered still has not arrived to the repair company. So i found David Crawford, President of AHS Assisatnt number . Her name is...
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Anonymous
Seja james

Yes I never signed up 2 houses. They said I have been charged 6 months into knowing . I confronted them . Rep was very rude and didn’t help at all. I have another warranty ri...

Anonymous
Anonymous

So the 2100 ext is no longer valid. They’re asking for a 10 digit extensive. I just want to cancel my service. They make it hard to even do that

#187719
Reply to reviews
American Home Shield - AHS Terrible Company!
American Home Shield - AHS Terrible Company!
American Home Shield - AHS Terrible Company!
American Home Shield - AHS Terrible Company!
We are very long term AHS customers with 5 houses covered. We called AHS to repair once again our A/C unit. The first contractor sent out reported there was physical damage to the unit (absurd!). AHS sent out a second company who agreed there was absolutely no physical...
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Anonymous
Smitty

How did you lose $3700.00 ?Is that the cost of the "warranty" or for replacement A/C ?How old is the unit ? "Long term customers" "band aids" etc. make me wonder why you'd bot...

1.0
I didn't like
  • Unethical company
#1084181
Reply to reviews

American Home Shield - Heating service

American Home Shield
#1169990
1.0
Details
Awaiting supervisor contact and approval changing service vendor for immediate servicing.
Comment
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Service Scheduling
American Home Shield - Horrible
1/1

American Home Shield - Horrible

American Home Shield
#1154741
1.0
Details
My garbage disposal was replaced & coneted by AHS a few months ago. Today the whole damn pipe fell off & dishwater went everywhere. TRYING to TALK to someone at AHS is terrible. Wait time to talk to anyone was over 1 HOUR!! Unbelievable!
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Customer service
Product or Service Quality
Service Scheduling
Turnaround Time

American Home Shield - In hold indefinitely

American Home Shield
#1169605
Dishwasher not working. For three weeks
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American Home Shield - Whole time is greater than 1 hour every time I try to contac

American Home Shield
#1164947
2.1
Details
Not happy with your company I have been charged and my stove has not been replaced or repaired the company you sent out was not very reliable or professional and their rude people not to service man but the people that answer the phone
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Diversity of Products or Services
Price Affordability
Product or Service Quality
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Value for money
Website
Friday 12/29/17-Heat is not working properly and temperatures in the teens. We have an addition being done in home and our tech for our new unit told us the problem (reversing valve) but they cannot work on unit as they are not an AHS vendor. After holding for 1 hour...
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h.kitchener
h.kitchener

Homeowners nowadays seem to want to be protected from every eventuality and thus buy these home warranties which very often turn out to be totally useless money-wasters. Best ...

Anonymous
Raddi Warfield

I’m having similar problems with trying to contact them. An appliance in my home has been broken since July, 2017. There have been a total of 5 technicians try to repair thi...

1.0
I didn't like
  • Terrible experience- waste of all resources
#1162750
Reply to reviews
Hi Leon, A home warranty means never paying to fix a covered appliance again. Protect yourself from unexpected repair costs today. Click for a home warranty in Stone Mountain. Thank you, Elizabeth American Home Shield | 740 Broadway, Suite 701 , New York, NY 10003...
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1.3
#1159377
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I feel trapped with AHS. I make payment every month but when I need them it is a nightmare. Even the very first step of contacting them is not easy. If you call them it is always "due heavy call volume your wait will more than 30 minutes or one hour". Their...
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Anonymous
Salote

I am on the same boat with you. We have home insurance which covered all appliances in the house. Washing machine is so old and stopped working over a month ago. They sent AT ...

Anonymous
Phyllis Norris

Weve had AHS for over 20years & the last few have been horrific. Customer service is a complete fiasco, unreliable. Doesnt keep their word, seems so big not one dept kniwd wha...

#1104839
Reply to reviews
I called because I was having issues with my water heater . So ahs assigned a contractor to the job . So before I made an appointment with this company . I researched them online . And to my findings . This company has horrible reviews . And I looked them up on bbb ....
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1.7
#1142505
Reply to reviews
You are assigned a service contractor and are at the mercy of their schedule for anything to be fixed. It took a week to get an appointment to have someone come and fix my dryer. Then the guy came and didn't have the parts to fix it. He said he would order the parts...
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h.kitchener
h.kitchener

Now you know a couple of things: never buy anything from AHS and never, ever allow someone to withdraw money from your bank account. You might consider cancelling, as soon as ...

#1149051
Reply to reviews
Our water heater went out during a freezing temperature week. We called many many times. No one ever answered, even staying on the line literally for hours, hearing the phrase that the next available operator would answer. Finally got hold of them by calling their...
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Anonymous
Anonymous

Take the amount you are paying AHS and put back every month. By the time you need another repair, odds are you’ll have it saved. Then you are free to call a reputable local se...

Carroll, Iowa
I liked
  • Service i recieved from 2009-2015
I didn't like
  • Do not answer service request phone line
  • Zero interest in their customers
#1158001
Reply to reviews
If you call their service number you get an message one hour wait. So you go online and cannot ask a question. They now take your $100 service fee before they even you know who they are sending. They sent Just Plumbing 90 miles away from my house. No hot water was...
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1.0
I didn't like
  • No service
#1160503
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