Unclaimed
American Home Shield
2.2M
CLAIMED LOSSES
4.4K
TOTAL REVIEWS
450K
PAGE VIEWS
32
ISSUES RESOLVED
American Home Shield Net Promoter Score (NPS)
-20
low
NPS
-100
100
- 40% Promoters
- 0% Passives
- 60% Detractors
American Home Shield's estimated NPS of -20 considered to be low. 40% of users would likely recommend American Home Shield to a friend or colleague.
Customer Satisfaction
American Home Shield Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCorrupt Company
At the advice of my realtor, I bought a two-year policy from AHS in May 2022. We called for service in June/July on the oven and the vent hood that makes a banging noise. The service technician came out and told us our temp gauge was broken and the oven was off only a...
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ID
Cons
- Horrible at dealing with customers
- Poor contractor relations
- Horrible and very dishonest
Loss
$1550
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNo service, no claim resolution
I have been trying to get my Jennair range repaired or replaced now for TWO YEARS. AHS has been uncooperative and has continuously tried to find a way to not cover the repairs. On my own dime( because they wouldnt) we discovered that the parts necessary to fix the...
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ID
Cons
- Do not cover as expected
Loss
$800
Preferred solution
I want them to replace my appliance as it cannot be repaired. That’s what I paid for.
In California, at any cost, avoid company called Money Savers Plumbing. They will openly tell you that will not fix your issue, those thieves only there to pick trade fee.