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American Home Shield - Took a Week to come out - still waiting
Called AHS ON the 6th of July to repair air conditioner Family heating and air could not come to the house til July 12 1 week with NO air in hottest time of the Year Came and looked and said that we have a leak but stated that means we will have one problem after...
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#1308927
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Website not working and appears took my card for past due service fees that I have already given them a credit card number 3 TIMES!!!!!!! When I contact them at the phone number I find in the contract and online it starts ringing when I select billing then starts busy...
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#1308922
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I received the same e mail a hour ago. I did not request service it also said they were trying to get a hold of me to schedule service which I never applied for So I tried to call customer service at different phone numbers and was told there would be an hour wait time...
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#1308900
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I just got an e-mail from American Home Shield's service agent has been trying to call me to service my home and to contact them at a number on a link provided. We don't even have an American Home Service home warranty. Is this a phishing scam? Do not give out your...
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Anonymous
R O

Just got the same email, but it seems that it may be due to some sort of email list mixup with another such home warranty company we use, HSA Home Warranty, which is a subsidi...

Anonymous
Robert

received same email ... I DO have AHS (satisfied customer) but did NOT call for any service so I consider this phishing

#1308893
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I get a email that the service technician is trying to reach me. Was there any info to contact the technician? No of course not that would be good customer service. So I try and call AHS. 8 times I try to call. I answer all the questions the automated attendant asks....
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1.0
#1308887
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I have just received an e-mail saying AHS has been unable to reach me regarding a contractor visit. I have been home and using my e-mails so don't understand why it says no one can get hold of me. The e-mail says not to respond to the e-mail. As far as I know we do not...
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Anonymous
PhilWTX

I got the same email and tried to both call an agent, and go to the website to see if I could log in and see something on my account. I was unable to reach anyone by phone to ...

#1308883
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Have tried to contact this company by phone for 3 days. Sit through the automated menu, enter contract number and zip code and phone rings and then hangs up. Tried 3 different numbers. Had a claim for A/C that took a week to get a contractor out and had to pay an extra...
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1.0
I liked
  • Initial contact
I didn't like
  • Customer service department
  • Poor customer service and no communication
  • Cannot reach the company online or by phone
#1308861
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Submitted a claim for my AC unit not cooling. The first "company" they sent out said the problem was with the dampers. Two weeks go by with no update from AHS. No email, nothing! Call hold times are ridiculous so I communicated with them via email and Facebook. I was...
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#1308360
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I purchase a two years of contract and because the house is fairly new and everything is under warranty, I decided to cancel. I called and asked them to cancel and just charge me for 7 months. I paid about 950 for two years. After a long wait on the phone, I was told...
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2.4
I liked
  • It is nice to have the warranty on the house
  • Are great for older houses
I didn't like
  • Reps promise you something next rep wont be able to verify it
  • Cancellation could be a much as a quarter of the annual fee
#1307524
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Contact American Home Shield

Mailing Address:
American Home Shield Corporation
860 Ridge Lake Blvd.
Memphis, Tennessee 38135
United States
Phone:
(800) 776-4663
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American Home Shield - Water heater

How can your company still be doing business. Complete FRAUD!!
#1306645
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