
American Home Shield
American Home Shield Reviews
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Verified ReviewerHORRIBLE COMPANY, DO NOT PURCHASE!
- Everything possible
Preferred solution: Full refund
User's recommendation: AVOID AT ALL COSTS!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Taking forever to get AC repaired
User's recommendation: See how I was treated. Is this what you want for yourself
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible Company
Preferred solution: To replace the AC unit
User's recommendation: Waste a money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInept and Non-Responsive Contractor
Second Update: Contractor’s office employee called this afternoon (6/28/22) and said we didn’t need a different dispatch number, which is contrary to what AHS told me yesterday. She also said it would not be necessary for them to return to our house for another...
First update: During a conversation with AHS today (6/27/23) I was asked to call them back within 4-hours as they were escalating the complaint and I should have updated information available. When I called them back this evening, nothing had changed! During the...
Preferred solution: Deliver product or service ordered
User's recommendation: I know many people who have rave reviews for AHS, so this shouldn't preclude you from their services. However, be aware not all issues are responded to with a positive resolution.
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Verified ReviewerAir conditioner taking forever and still not repared
Preferred solution: I want them to fix my ac and not make me wait weeks longer
User's recommendation: Do you want to be treated like me.
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Verified ReviewerUnresolved Service Request
Preferred solution: My ice maker fixed or fridge replaced.
User's recommendation: Avoid this company and service provider
Vendor Change request Water Heater
User's recommendation: I would be careful. They assign vendors that do not have good ratings, which is testimonial about the last service. I received all clear services changed the order to disposition wording that put the burden upon the customer of cost for something very simple. I received three other estimates from plumbers, and none of which they needed to get the additional work that all clear claims they needed to do that AHS would not cover. I believe it was a scam just to get more money out of the consumer. I should have the right to choose my own vendor if I felt that the opinion was not justified by the way, they reviewed my water heater through a video for 10 minutes.
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Verified Reviewer
I hope they fixed your ac by now! That is ridiculous!
I am surprised you gave them a 2 , if there is a zero star I would ! You need to report it to BBB and local state attorney general