860 Ridge Lake Blvd, Memphis, TN 38120, USA
Not resolved
1.3
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1 comment

Its been 2 weeks my ref. or freezer don't work.

Customer service is getting rude and defensive. I called 3 times and they put me on hold forever. When it comes to monthly payment they get it right away. No ones follow up or anything.

Your service is terrible when it comes to repair and getting things done on timely manner. This is not the first time this has happened. Please respond to me soon. HOLD FOREVER..

I called several times and the hold is on. The rep just hang up on me.

She refuse to give her NAME. This is a HORRIBLE SERVICE I WISH SOMEONE WOULD TAKE ACTION.

Product or Service Mentioned: American Home Shield Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $2000.

Preferred solution: Let the company propose a solution.

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Anonymous
#1251189

I'm going thru the same thing with our gas furnace. It's been two weeks, the venders been out twice and still can't fix it.

It will be another week before they will be out again. American Home shield is a scam for a monthly payment.

When my furnace ever gets fixed I'm done with them. Horrible service.

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