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Was I charged for these service calls?
was I charged for the following service calls? If so, which dates and what is the cost per service ?
** service request dated 1/15/2021 -Service Request #: 4580**** -NOTES: says it was completed. Nothing was completed. *** A Sears rep. was scheduled to come to fix fridge on 2/4 between 1pm-5pm.
The person never showed up and did not call to cancel the appointment. A service request dated 2/11 (#4979****) appears to be closed out, according to my online account and notes,”Parts Ordered.” ***-Service Request Date: 02/11/2021 -Service Request #:4979**** -Service Professional: SEARS (MONTEREY/SANTA CRUZ) -NOTES:NOTHING REPAIRED/WAS TOLD BY REP.
AHS WOULD ORDER PARTS OR IF PARTS WERE UNAVAILABLE, REPLACE MY REFRIGERATOR. SCHEDULED A RETUNR VISIT FOR 3/3 **March 3rd: Technician no call no showed
How do I get my refund from you all taking the money out of my bank account before time
I called in January for to get this and the information that I was giving was they would start taking the $49.99 out of my account on February 24,2021 but in stead they took it on the 23 of February there was no money in my account at that time when I spoke with this person name Eric I said make sure that you don’t take it out until the 24 of February he I will make sure but they took it out on the 23 of February and the bank charge me for that payment of $49.99 plus a nsf of $25.00 dollars I have been calling about this matter every sense they are giving me the run around she said that they’re going to refund me back the $25.00 dollars because it was there fro but I have not received anything yet and I have not gotten the paper work showing me what I have order fist time they said in 10 days and been about 2 in half weeks so when I talk to them on March 3 on Wednesday they it will take 20 days asking for my email address both times haven’t emailed me yet about anything I guess they took it upon themselves to take it out on the 23 of February in which I knew that there was not going to be any money in my account that is why I told them 24 of February they me that for now on it will be taking out of my account on the 23 of each month which will be the same problem that is going on now I am trying to set up for every 29 of the month so I will call it in or go online make a payment if my nsf of $25.00 dollars is not in my account by the 10 of March I will be stopping the payment for the 23 of this month
when the electric guy will show up because he came and take a picture and send it to you how much i will wait to fix my electric
i need an answer for my electric problem my contract 3 is27102****
HOW AND WHEN CAN I GET MY REFUND
NOBODY ANSWERS THE PHONE: Customer REQUESTED CHECK for BATCH ID: 57212**** Replacement for GE Refrigerator that J&J Mechanical could not repair CUSTOMER FILED SEVERAL COMPLAINTS WITH MISSOURI ATTORNEY GENERAL AND TENNESSEE ATTORNEY GENERAL Contractor: J&J Mechanical Customer Contact: 314-741-**** Customer Contact: 314-440-****Customer Contact: 236 Paddlewheel Dr. Florissant, MO 63033
CAN i GET A REPAIR DEDUCIBLE REFUND
Dishwasher leaking- order number 000855********. Sears inspected and ordered parts.
Scheduled repair for 7/11. Sears cancelled appointment...no part.
I Chatted today, 7/23 for status said part is back ordered with not ETA available. Part is readily available on line that I can purchase myself and install, but would like the $125.00 credited to my account.
How long does it take to get cash out for my airconditioner
American home shield claim they could not fix my air conditioner they claim they were going to call me with an offer for a cash out for my parts for air conditioner they have yet to all me I always end up calling them to get the run aaround.
How much would it be to cover my home in Springfield, MO?
Washing machine
I need to be reimbursed for my washer claim. When I go to the website they gave me, it says it doesn’t exist. Please advise.
Replacement / Reimbursment Refund
What is the status of refund for dishwasher? Reference Contract #23816****
water heater
I just found out that my current Home Warranty does not cover the entire water heater, only parts and not the tank. When my tank started leaking, I had to pay $1,200 to get a new one.
What does American Home Shield cover on a water heater. email please, do not call.
I can't reach you by phone. Need your email for C-S. Marsha West 210-488-****
contract
What do I have to do to get my recently renewed contract? Have called twice and nothing so far.
Reimburstment
Dear Sir, I have submitted my documentation for reimbursement almost 4 weeks ago and have not received my check yet. Can you tell me how long more do I need to wait for this please?
Thank you H. Ahmadi
Coverage
Does my warranty cover Electric panel?
Coverage do water heater replacement
What does AHS Coverage for removal, replace and set up if my water heater?
I understand that quake straps, pans and permits Ext are not covered.
Billing
I'm mailing my payment and I need the address to send it to? I'm in CA.
Fax no.
What is the fax number to fax the proof of purchase for replacement of appliance?
water heater repair
i call Saturday Nov 25th for my water heater to be repaired. I haven't had hot water since friday the repair man can't get to me until Tuesday . Can you get some one out here today?
customer service
Live chat do you have it
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According to the Pissed Consumer website, American Home Shield has 1.4 out of 5 stars. The rating presented here is based upon the feedback offered by consumers in 1508 different American Home Shield reviews. There are 10 resolved issues. Customers are dissatisfied with poor customer service and zero integrity. However, they like easy payments and the ability to submit a service request.
Totally agree. I have called today, trying to get an answer to a service request I've place twice. Once 5/10/[LOCATION_COORDINATES]/17/20. Was told by the automated system before I decided to wait to speak to a representative will be approx. 1 hour, so far as I write this it has been 40 minutes. Totally unacceptable!! Don't give me the reason for the wait is due to the virus, this has been a long going with issue with AHS for as long as we have a contract with them (15 years). Interesting, AHS took the service call cost out of my checking account after the first request was made.