Port Angeles, Washington
Not resolved
Diversity of Products or Services
Product or Service Quality

I have been waiting over a month for service on my appliance. Said they didn't have any contractors.

After 2 missed window of time appointments, and no calls to say they weren't coming. They showed and said needed a part after 5 minutes. Asked when they would be back and they said had no idea. Scheduled apt for noon to 3 p.m.

apt and because of prior missed appts. called at 2 p.m. to check status. They were not going to make it again.

No help from American Home Shield customer service other than to reschedule.

Reason of review: Poor customer service.

Monetary Loss: $500.

Preferred solution: Pay comparable price for dishwasher and get a replacement..

American Home Shield Cons: Lack of communication between vendor and ahs, No management available to resolve issues.

  • Look at the bbb reports and judge
  • Home Warrenty
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