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I have been calling for almost 2 weeks trying to get the contractor back out to my house to fix my washer. I have been calling American Home Shield for almost 2 weeks and they couldn't reach the contractor as well.
They have left voicemails and so have I.
I have been with AMS for 7 or 8 years and this has been the worst experience with the contractor that AMS company has to offer. I called to cancel my contract on Saturday, come to find out they didn't even cancel my contract nor did anyone from AMS try to call me back as I ask with any of my concerns.
Again, this has been the worse experience ever.
I will be finding another home warranty for my house.
Someone who appreciate my business and my hard earned money. Remind you all, I have never missed a payment within these 7/8 years.
User's recommendation: Please go to someone else.
Product or Service Mentioned: American Home Shield Washing Machine Warranty.
Monetary Loss: $162.
Preferred solution: Let the company propose a solution.
American Home Shield Cons: Lack of professionalism of contractor.