Agreement number 28215****
August 11th I called AHS to get a plumber to fix my showers hot cold mixing valve. It was leaking and just needed to be replaced.
Javier, from Drainco Plumbing came over and said he could not fix it! I called my own plumber who came and fixed the leak. I called American home shield to dispute the $75 charge for services NOT provided. AHS said they would call me in 4 days, which they did not.
I contacted my Credit card company and disputed the charge.
I have since tried to call AHS numerous times with out success. After 1 hour of being on hold, phone disconnects!
If I am held responsible for the $75 for a service that was not provided, and it goes to collections, I will have no choice but to contact my attorney and Sue AHS for fraud.
Monetary Loss: $75.
Preferred solution: Full refund.